Overview
MaxLoad Moving Co. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at maxloadmovingco.com or contact us for moving services.
Information We Collect
We collect information you provide directly to us, including:
- Your name and contact information (phone number, email address)
- Move details such as origin address, destination address, and moving date
- Any additional notes or special requests you include in a quote request
We do not collect payment information through our website. All payment arrangements are handled directly with our team.
How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Schedule and coordinate your move
- Contact you about your upcoming or completed move
- Improve our website and services
We do not sell, trade, or rent your personal information to third parties. We will never share your information with marketing companies.
Third-Party Services
Our website uses the following third-party services to operate:
- Formspree — processes quote request form submissions. Your form data is transmitted securely to Formspree and forwarded to our email. View their privacy policy at formspree.io.
- Google Fonts — loads typography for our site. Google may collect limited data per their privacy policy.
- Vercel — hosts our website and may collect standard server logs including IP addresses.
Cookies
Our website does not use tracking cookies or advertising cookies. Basic session data may be stored by your browser to ensure the site functions correctly, but we do not use cookies to track your activity across other websites.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. Our website is served over HTTPS (SSL encryption) at all times. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request that we correct or delete your information
- Opt out of any future communications from us
To exercise any of these rights, contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- Phone: (270) 893-3360
- Email: admin@maxloadmovingco.com
- Location: Russellville, Kentucky